joan boice was not unique. joan boice is typical of the resident population in assisted living today. this is the population that they're marketing for. this is the population they're going after. this is the population that's going to make them a lot of money. >> thompson: clement subpoenaed thousands of pages of documents from emeritus headquarters in seattle. she says one of those documents proves that emeritus ordered facilities to target seriously ill seniors, such as those with advanced dementia, because they could be charged more. >> everything i look at at the corporate level, all of their records, it's all about a push for more money, to increase the cash flow, and there's no talk about caring for the elderly. i mean, when you read their records, you think that this is a real estate company. >> thompson: clement uncovered evidence that at the same time emeritus was targeting seriously ill seniors, it was failing to hire or train enough staff to care for them. >> the law in california says you have to h