i'm joanne hendrick. i wrote the book the whole child so that parents, teachers, and caregivers would have an additional source to go to for guidance, direction, and most importantly, for support. our children ask an awful lot of us, as well they should. but just as we need to be there for them, so i hope my book, and now this television series based on the whole child, can be there for you. on this program, the issue is self-discipline and control, and our challenge is to learn how to teach the youngsters in our care not only to know what is right, but to do what is right. [children laughing] hendrick: we all dream about days like this, when the little ones are on their best behavior and all is peaceful and harmonious. but in the real world, we all know these moments are few and far between. in the real world of childcare, children, like adults, just don't always get along. michael, we got to share! i had this one first. hendrick: how many of us have found ourselves in this situation? in the heat of the