hospice records reveal joe yourshaw to have been a difficult patient, who at times refused to take anyion. but the records also show yourshaw repeatedly told hospice workers that he suffered from "pain all over," and felt that, "by living, he would be more of a burden to his family." >> byock: i think that this case is emblematic of how we are failing elders, chronicail people, vulnerable people in america. >> cooper: failing how? >> byock: in so many ways. we are, you know, not treating people's suffering. we are making them feel undignified. ask any boomer who's cared for their parents, they'll tell you that even for those of us who are doctors and nurses, it's really, really hard to get the basics of care for... for your frail loved one met. >> cooper: barbara mancini would say, "well, if... if pennsylvania had the kind of laws that oregon now has, which would have allowed her father to get some... some medicine that could have ended his life, whether he chose to use it or not, that would have at least given him a sense of... of peace." >> byock: so, what we're saying to mr. yoursha