i had previously before contacted the northern station, joel boyle who handles noise complaints to complain about this. thank you for your time. >> thank you. >> hi. my name is ling choand i was here last time speaking to you. your recommendation on october 25th was that for the pour house to approach my building, which is 1314 polk, senior building, to basically work out the conditions of the noise complaints and so on and so forth. we have not been approved. okay? it's been -- i don't know how many days now, how many weeks, we have not been approached by them. we do not support the noise. the noise is very irritating. every night i look out my window between 4-5, the windows are closed and hallelujah i can have peace. the windows are open and i speed dial to the noise complaint to call. please, i'm retired. i would like peace and quiet. i would like to be able to watch tv and talk to my pals on the phone without having to say what? what did you say? repeat that. i'm not deaf. i'm not hard-of-hearing. i can hear the noise. what about the folks that live above them? are their ceilings insul