john carpulla with the policy and government affairs team. >> john, before you start, i just wanted to -- about the cap program, one of the things that we're really focusing on working with the mayor's office is to get a dedicated source to help fund this because we know that with prop 218, this may be problematic -- >> president keane >> commissioner moller caen: and i know there's many questions. >> all right. john. >> one more question back on the prior side, when we said single-family home, was that single meter home, so there may in fact be more than one family living there? >> yes. to be cap eligible, you must have a single meter and pay directly to the sfpuc for that meter. >> okay. but if it's a multigenerational family, it would count as a single-family home? >> yes, i believe so. >> okay. thank you. >> okay. john carpulla, policy of internal affairs. third time is a charm. i'm ready, so the-- specifical how fees and shutoffs impact low income customers. there's been articles not only? industry magazines, but in local and national newspapers and magazines. as part of the rates