on this, president of the american action forum and a former cbo director and republican senator john grossowyoming. welcome to you both. >> thank you. gerri: i have to start with the glitches. we have a map we want to show folks of the states that have glitches. virtually -- almost no state that is on this map that did not have trouble today. what happened? >> they were not ready, and it is not to believe that after two and a half years there were not ready for the traffic to the sites. there were not ready to determine eligibility. literally there were not ready to turn on the switch and have it function properly. we saw the "washington post" report 34 states seven problems. in turn strike across the united states. we ran into trouble everywhere and started writing it down. gerri: people were getting error messages. all kinds of problems. is this going to be the new face of obamacare? >> i don't think these are glitches. this is a systematic failure of the exchanges today that people seeing. my information to people all across the country is buyer beware. so many components. the president