. >> reporter: john hailey is an innkeeper near kate's hometown, bucklebury berkshire.mall sleepy village 55 miles west of london. he met the middletons 14 years ago when they first came into his pub, the old boot inn. >> they are very nice, just a very nice family, down to earth. very easygoing, relaxed. a lovely family. >> they are not wealthy. >> solidly middle class. >> solidly middle class, hard working folks. >> carol goldsmith and michael middleton met while working for a british airline. they married in 1980. kate was born in 1982. her early years were as ordinary as you can imagine. baptized at a picturesque chapel. she was a brownie and liked to perform in plays and musicals. a simple life in the quiet english countryside. friends say the closest the middletons got to the royals was watching stories about them on tv. >> a marriage that captivated not just the people -- >> when charles married diana in 1981, like the rest of the planet earth, they were glued to the set and watching every minute of it. of course, carol dreamed someday of having her daughter ente