and john hwwang representing the department of public works and mapping. at this time, if you could go over the board meeting guidelines. >> the board requests that you turn off all phones and pagers so they will not disturb the proceedings. please carry on conversations in the hallway. the rules of presentation are as follows -- the appellant, permit holders, and department representatives each have seven minutes to present their cases and three minutes for rebuttals. people affiliated must include the comments within the seven or three-minute periods. those not affiliated will have three minutes to address the board without rebuttal. to assist the board in after preparation of minutes, members of the public who wish to speak are asked, but not required, to submit a speaker card when you come to speak at the podium. speaker cards and pens are available on the left side of the podium. the board welcomes your comments and suggestions. there are customer satisfaction survey forms on the left side of the podium. if you have questions about requesting a rehear