my supervisor at that time, john murray, encouraged us to look for permanent employment, requiring us to apply to least five jobs per week. in december, 2009, received an alert for a job opening with the city and county as a 2903 eligibility worker. [cheers and applause] i applied and because of my experience in the human services agency as a trainee, i was notified that i met the minimum experience and qualification requirements. [applause] my family and i were ecstatic. i actually had a chance of becoming a permanent employee somewhere. later, i took the civil test and was notified that i had not only passed the test, but i ranked number nine. [cheers and applause] in june, i interviewed for the eligibility worker position. as of july 12, i am a permanent employee of the city and county of san francisco. [cheers and applause] it has not been an easy task, but if it were not for the jobs now program, i would still be trying to survive. my kids and i have gone full circle, and i am grateful for the jobs now program. i've worked with great people of the human services agency. this has