what did the company do wrong. >> everybody hears about john poddesta or swron brennan and say if they can get poddesta and brennan and the u.s. government and the pentagon, they can get me. >> well, that's true, charlie. it's just true. right now offense jowt strips defense in a sophisticated nation state where criminal groups can get into an internet connected system if they want to. it may take persistence but they can get in. your information is numently not going to be safe on an internet connected system if you are relying on some tool or something you can buy to keep someone from getk inside. that doesn't mean that we don't want to raise the costs so that only the most sophisticated actors can do it you want to keep the low level guys out, according to one study, about 08% of the breaches we're seeing, if people used known patches they could have prevented. so we're trying to increase customer safety that way. but at the same time, you got to make some fundamental decisions right now. which is should it be on an internet connected system at all. and if it is, assuming someone ca