. >> john ramos is standing by with the latest, john?francisco embarked on an ambitious goal called vision zero to eliminate pedestrian fatal accidents in the city. tragically, what happened here today shows that's a vision that has not yet been realized. shortly after noon, a car turned off a side street off of ulloa avenue to the west portal muni station. gomez heard a commotion and went outside to investigate. >> people were trying to block something. they were trying to cover what looked like a body. then so we ran over to see, and there were bodies everywhere. >> reporter: the mercedes suv plowed head sfwooirs a utility pole, but it appears that the car first hit a group of pedestrians on the sidewalk. >> some witnesses were saying she was flying so fast that she was going so fast the man -- there's a car over there, and he said that she was just flying. and i'm -- and that there was a stroller, the baby in a stroller. it was not anything you want to see. >> unfortunately, two were just really, really critically injured, and there w

john ramos took the 365 turns on the road leading up to lick to file this story. >> reporter: there was snow in the bay area, but in order to find it, you had to be either dedicated to your job or dedicated to a sense of adventure. san jose spent the late morning under cloudy skies and a bit of rain, but farther up on mount hamilton, the temperature began dropping and things got a lot more interesting. a light layer of snow covered the landscape, making the narrow road with its sheer drop-off a journey not for the faint of heart. but it was there that we found michael poland a geophysicist with the u.s. geological survey. >> and i'm out here doing a geophysical survey today. >> seem like a good day to do that? >> no time like the present i guess. you know, i figured, see what it's like when we got up here this. morning it wasn't bad. late they are morning it got a little worse. one of my colleagues once told me, you're not made of sugar, so i try to not complain when i get wet. >> reporter: he set out to calibrate a piece of equipment that tracks minute changes in gravity. the water tha

the west portal area of san francisco, that's john ramos, john, thank you. >> we will have more on this story at 6:00, but first, the cbs weekend news is next. >> news updates always on kpix.com. we'll see you in 30 minutes. . >>> tonight, a new warning about the desperate hunger crisis in war torn gaza. the first ship carrying much needed food arrives by sea. this as more u.s. aid drops from the sky. israel faces mounting pressure abroad and at home. >> in tel aviv where protesters want the hostages to come home and netanyahu to step down. >>> also tonight s.w.a.t. standoff. a gunman takes hostages after a killing spree in pennsylvania. we'll have the latest. >>> plus real estate revolution. how a landmark legal settlement could change how homes are bought and sold, putting money back into your hands. >>> what's wrong with this picture? royal life once again in sharp focus. >> i'm raymond inocencio in windsor after kate middleton's edit fumble has questions how is the princess of wales. >> reporter: and later need deep sleep? we've got just the place. 14 feet underground at a hotel lik

john ramos has the story. >> reporter: california is the number one agricultural state in the union, but it is also the most expensive place to live. so what happens when the people who grow our food can no longer afford to be in the place where food is grown? >> reporter: there is very little employment for farmworkers from the later part of november to right now. farmworkers are average working, one, two days a week. mother nature interferes. >> reporter: with the rain falling and the vines sitting dormant, there isn't much for the small army of sonoma county farmworkers to do. it has become a part of the culture of the wine industry. >> it is sort of sad that they help sustain a healthy vineyard culture in sonoma county. but during the winter, they don't know where their next meal is going to come from. will they be able to afford their rent? >> reporter: guzman did some pushing. sonoma county hosted their first ever resource fair to connect laborers with help they may not have known even existed. from healthcare services to food assistance to help finding another job. >> the thin

. >>> the company that owns most of the taco bells in town is shutting down the dining rooms as john ramos reports the reason is a familiar one. >> reporter: this taco bell on 35th avenue has been robbed four times since november. the owners of the franchise have decided enough is enough. >> reporter: a few weeks ago when robbers used a pick up truck and cable to steal a safe from the taco bell at 35th and mcarthur. of the four robberies two occurred while they were open for business. kimberly works on the metro wireless store across the street. >> they pull up out of nowhere. they are not just robbing the store they rob everyone in there as well. it is not as safe as it used to be a. i lot of crime now. >> reporter: with that in mind, the owner of the franchise, diversified restaurant group, closed the dining rooms at all four of the taco bells in oakland including this one. that leaves a taco bell on telegraph, owned by another company as the only place people can eat indoors. and that restaurant has gone cashless to try to prevent robberies. >> it is sad it got to the point where they c

john ramos asked and you responded. >> as a mayor facing a possible recall over the issue of crime, sheng thao gathered a friendly group to talk about what is happening on hegenberger road. >> i have to say, mayor sheng thao , has stepped up more than any other mayor to bring the resources and the attention to this vital corridor. thank you. >> [ applause ] >> the story of hegenberger has been pretty bad lately. next week, in-n-out burger will close a restaurant for the first time in history. denny's has been shuttered for a while now and many of the fast food franchises no longer accept cash or allow sitdown dining. >> lot of these buildings and offices are closed. a lot of the restaurants are closed because of the crime. >> linda grand is part of a recently created street ambassador program run by a nonprofit called the black cultural zone. it is one of the programs touted by the mayor as making a difference in the area along with stepped up police patrols. on this day, mayor sheng thao was feeling up beat about where things were heading. >> our crime rates are trending downward. i see

john ramos spoke to authorities about a recent bust in the east bay that shows just how sophisticated some of these operations have gotten. >> reporter: police tracked down the stolen merchandise inside a home in oakland. they're not revealing the location of the home, but alameda police chief says the stolen merchandise was arranged as if it was on display for shoppers. >> much of the loss item still had their tags on it. they were on hangers. the operation, when i say it was similar to any other retail store, there were specific locations at this resident where certain items were being stored. >> reporter: aside from $10,000 in cash and several vehicles, officers recovered eight truckloads of stolen merchandise. much of it clothing. police caught wind of the operation after a february 9 mass shoplifting at the old navy store in alameda's shopping center. the store security team spotted a pattern of other thefts at stores in the center and was able to help police identify individuals involved and a location of their drop-off point. >> we began to learn that they were being brought to

as john ramos shows us with demand growing, the state's last insurance option could be one major disaster away from imploding. >> reporter: the california fair plan was created in 1968 as a place for people to get fire insurance when no one else would offer it to them. now, with climate change, so many people entered the program that just one major wildfire could wipe out every last dollar in the program. >> reporter: catastrophic wildfires turned areas never seen as high risk into places where fire insurance is not even available. sacramento is beginning to see the scope of the problem. last week the california department of insurance held a hearing about the state of the fair plan. those who run the program did not exactly have good news. >> the fair plan continues to grow in size as consumers find themselves without coverage. as a result, we have doubled in size in the last three years. >> reporter: by law, every insurer operating in the state has to participate in the fair plan. if losses exceed the insurance companies will pass it on to consumers as a surcharge. the size of the fair

john ramos has that story. >> reporter: there's plenty reason to believe oakland is a tough town to do business in. a couple of young entrepreneurs say the secret to success may lie in understanding the city itself. watch as people pass by the newest store on lake shore avenue. they do a double take and then turn back. what exactly is that? it looks like a store, but it could be an art gallery. it is a vintage clothing store created by 20-year-old ty sway and marco verdine, who is 24. >> bringing a different type of retail and a new experience with brick and mortar and physical retail. that's like the goal. >> reporter: used clothing is a popular trend among millennials. the trick is finding just the right pieces. it's okay to be frayed as long as it is something that expresses creativity and more importantly is one of a kind. >> but it really is a piece of art itself. it really shows your fashion taste in being different there. that is what's important and cool for the consumer is like you won't see this at any other store for the most part, and it is just this one size and you hope i

john ramos reports it's nothing like the real st. patrick would have expected because they didn't do this kind of thing 1,600 years ago. here's john. >> reporter: every year thousands of people come to dublin to celebrate a piece of celtic history it turns out very few people know anything about. >> i think it's awesome. it's a weekend a year everybody in dublin becomes irish. >> reporter: it's st. patrick's day in dublin which looks a lot like a county fair except the kettle corn is green and visitors must search through their clothing to find anything that looks even remotely green in color. >> the green's not a color that i wear typically. so it's a little -- i have to search for something like a custom 49ers green t-shirt. >> i think the dressing up makes it like the part that is part of the holiday. that's what makes the holiday. >> reporter: jeff campbell is 50% irish which makes him about 100% more than most of the festivalgoers. he's been to the old country and says they aren't sure what to make of america's st. patrick's day

john ramos has the story. >> reporter: every year thousands of people come to dublin to celebrate a piece of history that it turns out very few people know anything about. >> i think it's awesome. i mean it's a weekend a year. everyone in dublin becomes irish. >> reporter: it's st. patrick's day in dublin, which looks like a county fair, except the kettle corn is green. >> green is not a color i wear typically. i have to search for something like a custom 49ers green t-shirt. >> i think the dressing up will make it the part that like is a part of the holiday. that's what makes the holiday. >> reporter: jeff campbell is 50% irish, making him 100% more than most of the festival goers. he's been to the old country and says they are not sure what to make of america's st. patrick's day traditions. >> most of them shake their heads. just like what's up with them? >> they don't understand this? >> no, they don't understand it. >> reporter: but that's okay because they see themselves as a fun loving person, always looking for any reason to celebrate. >> it is known as the irish outlook for life.

our john ramos looks into the problems prompting the change. >> reporter: this taco bell on 35th avenue in oakland has been robbed four times since november. the owners of the franchise decided that enough is enough. plywood still covers the window from three weeks ago when robbers used a pickup truck and cable to steal a safe from the taco bell at at 35th and mcarthur. two of the four robberies since november occurred when they open for business. >> they just pull up out of nobody. they rob everybody in there as well, not just the store. so it's not as safe how it used to be, a lot of crime now. >> reporter: with that in mind the owner of the franchise, a company called diversified restaurant group, has closed the dining rooms at all four of their taco bells in oakland, including this one on a crime ridden section of hegenberger road. that leaves a taco bell on telegraph owned by another company as the only place people can eat indoors. that restaurant has gone cashless to try to prevent robberies. >> it's sad that it got to the point where they can't even allow people inside because t

our john ramos went to the store where owners say after four robberies, they've had enough. >> reporter: plywood still covers the window from three weeks ago when robbers used a pickup truck and cable to steal a safe from the taco bell at 35th and mcarthur. of the four robberies the store has endured in as many months, two occurred when the restaurant was open for business. kimberly works at the metro wireless store across the street. >> they just pull up out of nowhere. it's not like they're robbing the store, they rob everybody in there as well. it's not as safe as it used to be. there's a lot of crime now. >> reporter: with that in mind, the owner of the franchise, a company called diversified restaurant group, has closed the dining rooms at all four of their taco bells in oakland, including this one on a crime ridden section of hagenburger road. that leaves only one taco bell where people can eat indoors, and they've gone cashless to try and prevent robberies. >> it's sad they can't even allow people inside because they get robbed. >> reporter: drg wouldn't comment today, but taco b

john ramos has more on the new court ruling which put the years long project in limbo. >> reporter: st. james b.a.r.t. sits right next to downtown san jose. city officials would love to have this become a amenity for the new housing they plan to build but those plans are on hold at the park's future has run headfirst into its past. >> it is extremely historic. the park has been around for hundreds of years. >> reporter: in recent times, st. james park became a haven for drug sales and lately, a hangout for homeless people. so, on most days, it stays pretty quiet and empty. >> it is an urban park that people are outside of downtown, people are afraid to come there. and it has a horrible reputation. >> reporter: phil maresca is part of an effort to change that. the city has spent 10 years and $4 million to develop a redesign of the park , and the centerpiece would be a music venue called the lemon pavilion, san jose. >> that is the part that will bring people to this location. that is the part of it that will activate it on a regular basis. >> reporter: a very regular basis. in order to

john ramos has more on the strategies they say are paying off. >> reporter: even businesses that are not directly victimized by crime are still affected by the fear of crime. that's what's happening here on oakland's hegenberger corridor, but today the mayor gathered a group of people from the area to make the case things are not as bad as people say here and that the efforts of the city are making things better. as a mayor facing a possible recall over the issue of crime, sheng thao gathered a friendly group to talk about what's happening on hegenberger road. >> i have to say mayor sheng thao has stepped up more than any other mayor to bring the resources and the attention to this vital corridor. thank you. >> reporter: but the story of hegenberger has been pretty bad lately. next week in-n-out burger will close a restaurant for the first time in its history. denny's has been shuttered a while now and many of the fast food franchises no longer accept cash or allow sitdown dining. >> so you see a lot of these buildings, the offices are closed, the restaurants are closed now because o

john ramos has the story. >> reporter: the real fun of summer camp is feeling like you belong to a group. but in order to do that, they had to go through a pretty traumatic experience. >> hi everyone, welcome to camp. you can check in down here. >> reporter: on this day, it was more than just words and the whole concept behind this sunday, fun day. >> it's a day for them to have a free day of fun to be able to experience camp and be together in the camp environment. >> reporter: guests enjoyed all the usual activity from taking mountain hikes to archery, which 11-year-old calvin decided was harder in real life than in his video game, volumes one and two. >> i played both of them. >> reporter: and then there was the 9-year-old who was determined to perfect the dynamics of the paper airplane. >> i think they would fly better, but i will improve them. i want to be an engineer and i like building things. >> reporter: it was in the camps building or rebuilding that it took on its importance. here they know something about overcoming challenges. almost the entire camp burned down during the 20

county opened its doors today for kids with disabilities and for their families to enjoy, but as john ramoslains, this day of fun was born from a shared loss. >> reporter: the real fun of summer camp is feeling you belong to a group and this camp emphasizes that, but in order to do that, they had to go through a pretty traumatic experience. >> hi, everyone. welcome to camp. you can check in down here. >> reporter: on this day the welcome to camp newman was more than just words. it was the whole concept behind the sunday fun day. >> it's a day for families that have someone in their household with disabilities and it's just a free day of fun to be able to experience camp and be together in a camp environment. >> reporter: guests enjoyed all the usual camp activities from tie dyeing shirts to taking mountain hikes to archery, which 11-year-old calvin bergen feld decided was harder in real life than in legend of zelda, volumes 1 and 2. >> i play both of them and i'm an exceptional archer in both of those games. >> reporter: then 9-year-old max winig from moraga was determined to perfect the ae

john ramos introduces you to a couple of young entrepreneurs. >> reporter: watch as people pass by thenewest store on lakeshore avenue. they do a double take and then turned back . what exactly is that? it looks like a store but it could be an art gallery. it is a vintage clothing store created by a 20-year-old and a 24-year-old. >> bringing a different type of retail and a new experience with brick-and-mortar and physical retail is the goal. >> reporter: used clothing is a popular trend among millennials but the trick is finding the right pieces. it is okay to be worn or frayed, as long as it is something that expresses creativity and more importantly, is one-of-a-kind. >> it is a piece of art itself and really it shows your fashion taste and being different. that is what is important and cool for consumers. you will not see this at any other store for the most part. and it is this one size and you hope it is your size. >> it is an eyecatcher. these are original 501's from i believe 1968. >> reporter: these pants are actually from the summer of love? >> most likely. someone was having

our john ramos asked the people on the front lines. . >> reporter: as a mayor facing a possible recallr the issue of crime, sheng thao gathered a friendly group to talk about what's happening on hegenberger road. >> and i have to say that mayor sheng thao has stepped up more than any other mayor for -- to bring the resources and the attention to this vital corridor. thank you. >> yes, yes. >> reporter: but the story of hegenberger has been pretty bad lately. next week, in out inburg will close a restaurant for the first time in it's history. denny's has been shuttered for a while now. and many of the fast food franchises no longer accept cash or allow sit-down dining. >> oh, so a lot of these buildings, the offices are closed. a lot of restaurants are closed because of all the crime. they don't want anyone inside. >> reporter: linda grant is part of a recently created street ambassador program run by a nonprofit called the black cultural zone. it's one of the programs touted by the mayor as making a difference in the area along with stepped up police patrols. and on this day, mayor tha

john ramos has the heated debate over possible solutions. >> reporter: the california fair plan was created in 1968 as a place for people to get fire insurance when no one else would offer it to them, but now with climate change so many people have entered the program that just one major wildfire could wipe out every last dollar in the program. catastrophic wildfires have turned areas that were never seen as high risk into places where fire insurance isn't even available. sacramento is beginning to see the scope of the problem. last week the california department of insurance held a hearing about the state of the fair plan and those who run the program didn't exactly have good news. >> the fair plan continues to grow in size as consumers find themselves without coverage. as a result, we have doubled in size in the last three years. >> reporter: by law every insurer operating in the state has to participate in the fair plan, but if losses exceed the plan's funding, the rest must be made up by the insurance companies who will pass it on to consumers as a surcharge. insurance broker carl sussm

. >>> the company that owns most of the taco bells in town is shutting down the dining rooms as john ramos

john ramos talked to neighbors who are demanding something finally be done about it. >> reporter: oakland has plenty of financial challenges, so they've put off fixing this washout and now it's become a major problem, but the only thing eroding faster than the road is the patience of the people living on it. directly above the caldecott tunnel the hillside is steep and during rainstorms gravity determines what stays and what goes. that's what's happening at tunnel road and bay forest drive. >> yeah. this is dreadful. it's an absurd situation. this is just waiting to collapse completely. then we'll have no access past this point. >> reporter: the washout now extends halfway across tunnel road, but neighbors say it really began back in the winter of 2015. >> it was the first big winter after a drought and the road started eroding just on the edges and the city put these orange barricades right against the railing and there they sat for seven years. >> reporter: but after last year's 13 atmospheric rivers the erosion really took off. the guardrail posts now hang out into space and under the

snow spread all the way down the bay area mountain, and john ramos went up to see it.esting encounter with gravity. >>> plus, another school district says it has no choice but to shut down schools. details on the deficits and the timeline for potential closures. >>> and later, the plan for a temporary ceasefire in gaza as the u.s. military begins air dropping supplies to palestinians starved out on the ground. live from the cbs studios in san francisco, we'll have the latest on the weather in a moment, but first san francisco is set to louz a number of public schools as the district plans a major restructuring. student enrollment has been dropping by the thousands. while the district says that it is struggling to staff classrooms amid a teacher shortage and lots of facilities are in poor condition. they label the resource alignment initiative as the way to tackle the problem. district says it'll work with families, teachers, and communities in the process is and the consolidation will create what they call better learning environments in the long run. >> to

john ramos has the story. >> reporter: the great thing about summer camp is feeling you belong to a group. in order to do that, they had to go through a pretty traumatic experience. >> hi everyone, welcome to camp. you can check in down here. >> reporter: on this day, the welcome to camp newman was more than just words. it was the whole concept behind this sunday funday. >> it's a day for families who have someone in their household with disabilities and just a free day to be in a camp environment. >> reporter: guests envoyed all the usual activities from tie dyeing shirts, to archery, which 11-year-old calvin bergenfeld decided it was hardener real life than his video games, legend of zelda. >> i play both of them. i'm an exceptional archer in both of those guys. >> reporter: and then 9-year-old max winnick determined to protect the aerodynamics. >> i want to be an engineer and i like building. here they know something about overcoming challenges. almost the entire camp burned down and though it was a horrible experience, they gave even a chance to re-examine their mission. >> and there

despite that closure, two young entrepreneurs are opening up a new business and john ramos has their story. >> reporter: there is plenty of reason to believe oakland is a tough town to do business in. but a couple of young entrepreneurs say the secret to success may lie in understanding the city itself. watch as people pass by the newest store on lake shore avenue. they do a double take and then turn back. what exactly is that? it looks like a store, but it could be an art gallery. it is a vintage clothing store created by the 20-year-old and marco verdine, who is 24. >> bringing a different type of retail and a new experience with brick and mortar and physical retail. that's like the goal. >> reporter: used clothing is a popular trend. but the trick is finding just the right pieces. it is okay to be even frayed or worn as long as it expresses creativity and more importantly, it's one of a kind. >> but it is really a piece of art itself. and really shows kind of your fashion taste and being different there. that's what's important and what's cool for the consumers. you won't see this

john ramos has the story. >> every year thousands of people come to dublin to celebrate a piece of history that turns out very few people know anything about. ♪ [ music ] ♪ >> i think it is awesome. i mean it's a weekend a year that everyone in dublin becomes irish. >> reporter: it's st. patrick's day in dublin, which looks a lot like the county fair, except the kettle corn is green, and visitors must search through their clothing to find anything that looks remotely green in color. >> the green is not a color i wear typically, so it's a little -- i have to search for something like a custom 49ers green t-shirt. >> i think dressing up makes it the part that is a part of the holiday. that's what makes the holiday. >> jeff campbell is 50% irish, which will make him about 100% more than most of the festival goers. he's been to the old country and says they are not sure what to make of america's st. patrick's day traditions. >> i think most of them will shake their heads. just like what's up with them? >> they don't understand this? >> no. they don't quite understand it. right. >> reporter: bu

that is where we sent john ramos to check out a special ceremony honoring a group of them. >> reporter: it to world war for this country to learn to stop underestimating have its population, but when they were finished they not only won a war, they changed the nation. one by one they into the auditorium. eight in all. the women who are living connection to a time when the entire nation was at war, fighting for his very survival. >> thousands upon thousands of men and women must work to get them ready. >> reporter: the so-called rosie roll call at richmond's rosie the riveter visitor center, feature women in their 90s and beyond who answered uncle sam's call to homefront workers. it has been more than 80 years since she was a young woman, sewing shirts for the navy and greeting troop trains. but it feels like only yesterday. >> i can picture myself all over again meeting trains and sewing. >> reporter: it stays with you for the rest of your life? >> yes. i still think about it. >> reporter: it is something none of them will ever forget. when america was forced to give up the limitations

the m ocean avenue and k ingleside trains are affected, and john ramos has more on the story. >> reporter: ten years ago, the city of san francisco embarked on an ambitious goal called vision zero to eliminate all pedestrian fatal accidents in the city. unfortunately, what happened here today shows it is a vision that is not yet realized. shortly after noon a car turned off a side street on to ulloa avenue near the entrance to the west portal muni station. serena gomez was working at a hair salon nearby when she heard a commotion and went outside to investigate. >> people were trying to block something. they were trying to cover what looked like a body. so we ran over to see, and there were bodies everywhere. >> reporter: the mercedes suv plowed head first into a utility pole, but it appears that the car first hit a group of pedestrians on the sidewalk. >> some witnesses were saying she was flying so fast that she was going so fast the man -- there's a car over there, and he said that she was just flying. and i'm -- and that there was a stroller, the baby in a stroller. it was not anythin

and as john ramos reports, tulip day is about more than just flowers. >> reporter: for years the pandemic has cast a dark shadow over union square. on this day, the crowds were back, enjoying a splash of color , five minutes at a time. >> it looks like we invited some folks to a party and they really came. >> reporter: it is been a while since this many people filled union square, but most of them are here waiting for hours for an opportunity that at best, was pretty short-lived. >> i woke up at 5:00 in the morning just to come here. it is insane. i feel like we pretty much nailed it. we nailed it to come early. >> reporter: welcome to san francisco's tulip day. 80,000 blossoms created a rainbow of color in the middle of the plaza and on either end, tens of thousands of people waited for the chance to take home a small part of it. >> five minutes inside the garden. everyone is limited to eight tulips. you must put the tulips in the bag you are provided. >> reporter: the idea was born six years ago when flower vendors from the netherlands created a demand in the u.s. for a product that ame

john ramos in your community where neighbors came together to try to help. >> there is very little employmentter part of normal to right now. farm workers average working one, two days a week because mother nature interferes. >> reporter: with the rain falling and vines dormient, there isn't much for the small army of sonoma farm workers to do. it's become part of the culture. >> it's sad that they help sustain a healthy vineyard industry in sonoma but during winter, they don't know where their next meal will come from. will they be able to afford their rent? >> reporter: guzman did pushing and they hosted the first farm worker resource fair to connect laborers with help they may not have known existed from healthcare, food assistance, help finding another job. >> the things we don't talk about are challenges for people who are undocumented and many who are undocumented have been in the county for many years and are contributing to the survival of all of us. and they are challenged because they may not be able to get a job in the way that someone who is documented and has a right to work. >>

john ramos spoke to authorities about just how sophisticated these operations have become. >> reporter: police tracked down the stolen merchandise at a home in oakland but the investigation that led to that discovery started at this old navy store in alameda. they're not revealing the location of the home, but alameda county police chief joshi says the steelen merchandise was arranged like it was on display for shoppers. >> much of the loss items still had itsing toes on it. they were on hangers. the operation when i say was similar to any other retail store. there were specific locations that the -- residence where specific items were categorized and being stored. >> reporter: aside from $10,000 in cash and several vehicles, officers recovered eight truckloads of stolen merchandise. much of it clothing. police caught wind of the operation after a february 9th mass shoplifting at the old navy store in alameda's south shore shopping center. the store's security team spotted pattern of other thefts at stores in the center and was able to help police identify individuals involved and a lo

john ramos has the story. >> reporter: catastrophic wildfires have turned areas that were never seenk into places where fire insurance isn't even available. sacramento is beginning to see the scope of the problem. last week, the california department of insurance held a hearing about the state of the fair plan. and those who run the program didn't exactly have good news. >> the fair plan continues to grow in size. as consumers find themselves without coverage. as a result, we have doubled in size in the last three years. >> reporter: by law, every insurer operating in the state has to participate in the fair plan. but if losses exceed the plan's funding, the rest must be made up by the insurance companies who will pass it on to consumers as a surcharge. insurance broker carl susesman says the size of the fair plan now makes that inevitable. >> it has about $300 billion in total exposure meaning how much they actually insure and about $200 million in the bank. so it's not hard to see that in the event of a large catastrophic event, they're not going to have the funds to be able to pay

john ramos spoke to authorities about how sophisticated the operations have become. >> reporter: policedown the stolen merchandise at a home in oakland, but the investigation that led to that discovery started at this old navy store in alameda. they're not revealing the location of the home, but alameda police chief nishant joshi says the stolen merchandise was arranged as if it was on display for shoppers. >> much of the loss items still had its tags on it. they were on hangers. the operation when i say was similar to any other retail store, there were specific locations at this -- residence where specific items were categorized and being stored. >> reporter: aside from $10,000 in cash and several vehicles, officers recovered eight truckloads of stolen merchandise. much of it clothing. police caught wind of the operation after a february 9th mass shoplifting at the old navy store in alameda's south shore shopping center. the store's security team spotted a pattern of other thefts at stores in the center and was able to help police identify individuals involved and a location of the dro

john ramos took us the 365 twists and turns on the road up to lick observatory to file this story. >> reporter: there was snow in the bay area, but in order to find it, you had to be either dedicated to your job or dedicated to a sense of adventure. san jose spent the late morning under cloudy skies and a bit of rain, but farther up on mount hamilton, the temperature began dropping, and things got a lot more interesting. a light layer of snow covered the landscape, making the narrow road with its sheer drop-off a journey not for the faint of heart. but it was there that we found michael poland a geophysicist with the u.s. geological survey. >> and i'm out here doing a geophysical survey today. >> seem like a good day to do that? >> you know, no time like the present, i guess. you know, i figured we'll just see what it's like when we got up here. this morning it wasn't bad. late they are morning it got a little worse. one of my colleagues once told me, you're not made of sugar, so i try not to complain when i get wet. >> reporter: the snow wasn't enough to dampen poland's work ethic as

our john ramos asked and you responded.ch. >> reporter: as a mayor facing a possible recall over the issue of crime, sheng thao gathered a friendly group to talk about what's happening on hegenberger road. >> and i have to say that mayor sheng thao has stepped up more than any other mayor for -- to bring the resources and the attention to this vital corridor. thank you. >> yes. [ applause ] >> reporter: but the story of hegenberger has been pretty bad lately. next week, in-n-out burger will close a restaurant for the first time in its history. denny's has been shuttered for a while now. and many of the fast food franchises no longer accept cash or allow sit-down dining. >> also this -- a lot of these buildings, the offices are closed and a lot of the restaurants are closed now because of all the crime. they don't want anyone inside. >> reporter: linda grant is part of a recently created street ambassador program, run by a non-profit called the black cultural zone. it's one of the programs touted by the mayor as making a dif

our john ramos asked and you responded. facing a possible recall over the issue of crime, sheng thao gathered a friendly group to talk about what's happening on hegenberger road. >> i have to say that mayor sheng thao has stepped up more than any other mayor for -- to bring the resources and the attention to this vital corridor. thank you. >> yes. [ applause ] >> reporter: but the story of hegenberger has been pretty bad lately. next week, in-n-out burger will close a restaurant for the first time in its history. denny's has been shuttered for a while now. and many of the fast food franchises no longer accept cash or allow sit-down dining. >> also this -- a lot of these buildings, the officers are closed and a lot of the restaurants are closed now because of all the crime. they don't want anyone inside. >> reporter: linda grant is part of a recently created street ambassador program. it's one of the programs touted by the mayor as making a difference in the area along with stepped up police patrols. and on this day, mayor t