richard johnsen, who's special service manager for the nyc program of veolia north america, and john s. shegerian, chairman and c.e.o. of electronic recyclers international. good to have you all with us today. let me ask you first, bridget, what is the nyc safe disposal program? >> the department of sanitation created the nyc safe disposal program to help new yorkers get rid of their unwanted, harmful products that are in their homes. they clutter the basement. they clutter their spaces. get rid of them properly, recycle them, safely dispose of what are harmful materials. >> i mean, i know, for instance, every time you get the flickering fluorescent bulb, the temptation is, "oh, just put it in a garbage bag and smash it that. but i know all your home -- the home goods stores will take them back. they will take them. you just got to bring them back. >> yes, there are -- there are take-back programs. but we're trying to make it more easy and more convenient for new yorkers to get rid of their materials, so in every single borough every year, we hold these disposal collection events where we recycle