nermeen: i want to bring into the conversation john snook executive director of the treatment advocacyenter. he is co-author of a recent study that found people with a mental illness are 16 times more likely to be killed during a police encounter than other civilians. the report is titled "overlooked , in the undercounted: the role of mental illness in fatal law enforcement encounters" john snook, welcome to democracy now! can you talk about what happened to olango in the context of what your report found, the way in which police respond to emergency calls having to do with the mentally ill? >> short. this is really the nightmare scenario for f families with a loved one who has a mental illness and for law enforcement themselves. these are the sort of situation that we really work every day to prevent. unfortunately, this seems to have ended in the worst-case scenario. as we have seen around the country with the data, it happens far too often. i think one of the things we need to think about is this idea of when someone is having a medical emergency, why are we really wiring law enforc