before we start, i'm john windsor, the ceo of security intelligence specialist and epic security works. security intelligence specialist provides security for club hue. i'm not only the ceo, i helped design the team and the account manager for the club and meet with them no less than every two weeks on saturday nights to go through. we just had one this recent saturday. i hire, recruit, vet and participate in all the training of the personnel on staff. all that gives you context that i'm familiar with the team. in so far -- all the things, you're right. i have heard and read through all the data and where security fits in these conversations is all the data feeding into security. so bottle service, format, sound and security. sound, bottle service, format, security. so how does security feed out? the picture, while horrific was taken in july. it was a bottle of champagne and do those exceptions arise in a 70-90% capacity nightclub? yes, they do. what it doesn't show, it doesn't show the context of how quickly it was resolved. what was the behavior before the bottle and after. i'm addre