with the site-specific training and have them ready to work for that following monday. >> johnson security bureau went from 16 employees to 36 employees overnight. they expanded their services providing both armed and unarmed guards. >> she went out and got the necessary certifications for johnson security here in new york state as well as other states for us to partner with other security firms. >> but all these changes meant they had to look hard at the way things were being done internally. >> lots of things had to change. i mean i have a friend who has a saying if you can't change the people, change the people. so there are people that started the trip with us that are no longer on this ride. because they didn't have the vision. >> we're constantly evolving from the employee handbook policies and procedures, and just coming up with new ideas that will better service our client. >> jessica and her team are still out there pitching. and when i asked her how big the company could be. she told me this. >> i think this company can rival some of the largest security companies in the world. >> you a