now, joliet, the kind of consultant, says we have a pretty well-trained staff now.e need to go to the next place customers are, their homes. best buy is not the only one doing this. starting with the devices in your homes, all of those are there already. in the same way, it is like let's get people in the homes. they have a program called in-home advisors. they started testing in 2016. in september, they rolled it out nationally. it is still small, with 300-something people. jason: amazon is still hanging out there. nd his approach seems to be, keep your friends close, your enemies that much closer. you have them in a little hug here. how does that work? susan: joliet likes to say, even if you look at all the sales amazon gets, and everything best buy gets, it is still only a quarter of all consumer spending on electronics. why does everyone think we have to be competing with one another? it is not a zero-sum game. if you ever talk to him, that is what he will say. it is not a zero-sum game. joliet feels, let's work with amazon when and where we can, let's work with

joliet feels, let's work with we cane when and where add to showcase the technology in stores.me is different. they started to make a few little arrangements, so if you call out to alexa and say, alexa, give me the best buy deals of the day, or something, then you will get them, and only if you have the echo. they are trying to do exclusive things. they came to talk to us in march. we were like, how is the relationship with amazon? you will not get me to say a bad thing about amazon. i was like, that is our job. [laughter] he andn weeks later, jeff bezos are having a press conference to announce a joint venture to sell tv's in this exclusive arrangement/ jeff doesn't badmouth him, either. susan: he was very competently. jason: we heard about this big best buy story. why now? >> is the perfect time. amazon is this massive juggernaut taking down everyone. retail has felt the pain. indy five years since this new -- in theo best buy, five years since this new ceo came to best buy, they have found their way. buy workingbest with amazon. >> that is part of the magic. they can writeed