orthodontist ben burris set up his first practice in jonesboro, arkansas straight out of dental school. soon other locations followed. and arkansas braces dentzistry was born. >> in a traditional small business you have a single location with everything you need in that one location. and then you start to grow so you have multiple locations but all you do is you repeat your model. we were too big. we were victims of our own success, and so everything was incrementally getting out of control. >> they why expanding quickly but didn't really build a strong back bone. at the rate they were going dr. burris knew the business could eventually implode. so he brought in a ceo to help him thoughtfully scale his practice practice. when matt wilkins, the new ceo, dove into the details he was shocked at the inefficiencies. >> when you come into a service industry, you should only have professionals doing what only they should do. meaning you do everything you can to get them at capacity of the work that they have to provide. >> matt took over the business side so that dr. burris could do what he d

icy mixture from jonesboro to memphis. potentially snow from nashville to st.ys. then it just increases in terms of strength and precipitation rates over the weekend. ryan and reena, back to you. >> no letting up. thank you, justin. >>> now to an arrest in the road rage shooting that left a mother of four dead. the suspect is a 19-year-old neighbor. the victim's husband says not only did the family know him but they actual try lid to help him giving him money, food and advice. more from kendis gibson. >> this shirtless suspect taken in to custody by police in to the alleged road rage murder of tammy meyers. >> reporter: the arrest follows a wild scene, one block from where meyers and her four children lived. meyers husband rushing to the scene. >> there's the animal a block away. >> reporter: the suspect's mom visibly shaken arriving during the standoff. police with guns drawn surrounded the house of the young suspect asking him to come out. >> all of a sudden i heard the bull horns and people yelling and helicopters. he came in he's like they are looking for t

john is in jonesboro, georgia, republican line. good morning, john. >> caller: good morning. and thank you for taking my call. i would like to ask mr. deans where he gets his numbers. because the numbers just do not add up. and one mistake that a just noticed when mr. dean said that they are creating vacuums the size of the state of chicago mr. deans my gender is pretty good. i'm pretty sure chicago is in illinois. and why is born buffett building more take a cars? one of the question that i would like to pose to mr. deans, when you fly, are you flying on solar energy for our youth want on windmill energy? could you answer that, mr. deans mr. deans? >> host: before he answers that, can you, where is your concern? do you have a concern when it comes to the environment? do you consider yourself an environmental list? >> caller: let me say something about the environmentalists. we've been having global warming, and i believe they had the counselor meeting in new york the last global warming meeting their going to have with al gore because of ice and snow. ..how about the people

john is in jonesboro, georgia. the republican line. caller: good morning.nd thank you for taking my call. i would like to ask mr. dean's where he gets his numbers. excuse me. because the numbers just do not add up. at one mistake that i just noticed, when mr. deans said that they are creating vacuums the size of the state of chicago . my jockey as -- is pretty good. i am sure chicago is in illinois. why is warren buffett building or take the cars? one other question i would like to pose to mr. deans, when you fly, are you flying on solar energy or are you flying on windmill energy? could answer that, mr. deans? peter: before he answers that, can you -- where is your concern. do you have a concern when it comes to the environment? do consider yourself an environmentalist? caller: let me tell you something about the environmentalists. we have been having global warming, and i believe they had to cancel their meeting in new york the last global morning -- warming meeting that they wanted to have because of-smoke. -- because of ice and snow. how about the peopl