i i i am cynthia goldstein and we have scott sanchez, and joseph duffy, the senior building inspector here. and we are joined the taxi service commissioner. and if we could go over the guidelines. >> the board requests that you turn off phones and pagers. please continue conversations in the hallway. those representing have seven minutes to present the case and three minutes for rebuttals. members of the public not affiliated with the party, have up to three minutes each to address the board but no rebuttals. to assist the board with preparation of minutes, members of the public are asked but not required to submit a speaker card to the board staff when you come to the podium. speaker cards and pens are available on the left side of the podium. the board welcomes your comments and suggestions, with survey forms on the left side of the podium as well. if you have questions about requesting a rehearing, board rules or hearing schedules, please speak to board staff during a break or after the meeting, or call the board in the morning. the board appeals office is broadcast live on san fra