here's josh mankiewicz with "lauren's promise". ♪ ♪ ♪ >> graduation at the university of utah inn saltcity, home of the utes. a time for selfies, smiles and celebration. in may 2019, 8500 graduates and their families packed the universities huge arena. lauren mccluskey should have been here to, receiving her degree in cap and gown. as happy as her classmates. except she wasn't. and the story of what happened and why is as sad as it is eye-opening. >> this wasn't one of those things where it was out of everyone's control. it wasn't like a natural disaster. >> how many times do women have to call for help before the university of utah realizes, you know what, we ought to step this up? >> what are the two of you thinking at that point? >> i couldn't really fathom what had happened. >> neither of us slept at all that night. >> it's a story that could so easily have ended differently. if just one person had stepped up. if just one more phone call had been made. one dot connected. instead, the repercussions of a preventable murder would continue for years to come. >> lauren grew up in the co