>> good morning, commissioners, my name is josh vining, i'm an organizor with the mission street collaborative. i wanted to say thanks for taking the time to talk about these issues. they sound like very commonsense issues but once we get into the issues it becomes more complicated. i wanted to step back and talk about the survey we conducted in 2011 and some of the responses we got from that. we surveyed 151 seniors or people with disabilities who lived in sro's city-wide and 68 percent of them were tenants who lived in nonprofit sro's, which are more likely to have these grab bars already installed than their private counterparts but even with that, we found less than 40 percent of tenants indicated they currently have grab bars, which is not nearly enough considering that many of the private buildings we had issues with barriers and even getting in. we expect that number city-wide to be a lot higher. i also just wanted to say about tenants. i did outreach on a weekly basis and i hear from tenants all the time that they are afraid of slipping and falling in the shower. they are having a hard