joyce ctte takes us inside the election office as they get ready for the primaries. >> reporter: she is the election coordinator for richland county. >> it is a lot of work that we put into it. >> reporter: the office is testing democratic presidential primary. on election night -- >> we produce these flashcards here that will go out into the play syncs inside the voting machine. >> reporter: when the flashcards come back the county then reports those votes to the state. >> we have to account for them. >> reporter: in richland county 70% of 70% of residents are registered to vote. >> it is disappointing when we get the results back on election night and we had over 200,000 voters in we don't have 10% of those coming out to vote. >> reporter: their hope is that those voters make it out to vote. >> sometimes if you wait the person you want to vote for may not be in the general election. you want to make your voice heard. >> reporter: to vote on what >> it is a personal preference, we just want people to vote. the busier we are the happier we are. >> absentee voters can vote at the rich