on joyce hicks the director of occ. >> good evening, director hicks. >> good evening, president, mazzucco. members of the commission. supervisor breed, deputy chief smith, and captain mceachern and members of the audience. i am joyce hicks the director of office of citizen's complaints and in addition we have here this evening, very investigator dennis max from the office of citizen's complaints. it is a pleasure to be here, and we are also known as the occ. the occ is the third largest civilian oversight of law enforcement agency in the united states. only surpassed in size by new york, and chicago. the office was created by a board of supervisors sponsored charter amendment in 1982 and game operational in 1983. we are 30 years old. it was originally an office in the san francisco police department but later placed under the direct supervision of the san francisco police department as an independent commission. >> the function is to assist the police department in building trust with the community by being a bridge between the public and the police in matters of police misconduct and pol