i am joyce hicks the director of the san francisco office of citizen complaints. in addition here, this evening from the office of citizen complaints is senior investigator dennis max um if you will give a wave. >> it is good to be here to talk to you about the functions of the office of citizen complaints we are also know as the occ. we are the third largest civilian oversight of law enforcement in the united states, and we are only surpassed in size by the new york office of civilian complaints, and the chicago office of independent review. the occ was created by a board of supervisors sponsored charter amendment in 1982, and when it was adopted, and as a ballot measure and the office became operational in 1983. and that makes us 32 years old. and we were originally an office in the san francisco police department but later we were placed under the jurisdiction of the san francisco police commission, these commissioners right here. we are separate from the police department, and we are civilians. the function of the office of citizen complaints is to assist the