i saw collections for a judith kendall. >> kroft: judith kendall, not judy thomas?homas: correct. >> kroft: what's going through your mind? >> thomas: what the hell's she doing on my credit report? what the hell is her debt doing on my credit report? >> kroft: you'd think this would be a fairly simple thing to get straightened out? >> thomas: you would think. yeah, you would think. this is my "judy thomas versus judith kendall" file. >> kroft: instead, it became a six-year battle with credit agencies, requiring boxloads of correspondence to try and prove that she was judy thomas, not judith kendall, all to no avail. you got a lot of time invested in this. how important are these documents? >> thomas: it's my life. >> kroft: there are logs of daily phone calls to dispute centers, hundreds of letters, to experian, equifax and transunion, even correspondence from judith's kendall's creditors in utah, acknowledging that the debts on her credit report aren't hers. >> thomas: i would get letters back from these companies, saying, "this, in fact, is not you." >> kroft: you