he is being questioned by julian blake, council to the inquiry., . ., , inquiry. as i reflect on my previous _ inquiry. as i reflect on my previous evidence - inquiry. as i reflect on my previous evidence as - inquiry. as i reflect on my| previous evidence as well, inquiry. as i reflect on my - previous evidence as well, the prosecutor really support clauses in the contract meant that we put too much focus on the clauses in the contract, rather than on the impacts on the sub—postmasters. i think there was a second topic for me, which is about the support of our employees when they flagged up concerns, and the third issue was around the industrialisation of witness statements, which we think is completely inappropriate. page 27, completely inappropriate. page 27. paragraph _ completely inappropriate. page 27. paragraph 72. _ completely inappropriate. page 27, paragraph 72, you - completely inappropriate. page 27, paragraph 72, you have said that— 27, paragraph 72, you have said that there — 27, paragraph 72, you have said that there is still substa