joining us is linda woolley of the direct marketing association, and juliana gruenwald continues as our guest reporter. if i could start with some testimony from just -- jeff chester, the guest following you with the center of democracy. he talked about the advertisers, and this is what he had to say, and we would like to get your response -- industry self regulation, it is clear, has failed to offer meaningful protections to consumer privacy. >> noticed and choice has been the hallmark of the self- regulatory program, which has been in existence for some 30 years. we absolutely believe that an informed consumer who has the opportunity to make a decision about what they want and what they do not want is the best for everybody. as marketers, we are in the business of offering products and services to consumers and hoping that they are not just consumers but that they turn into customers. the last thing you want to do with a customer is make them angry, so we really want to make sure they are happy, make sure they, especially on the internet, have a good internet experience. we do not wan