today's special guest is julie kirschbaum. >> hi. i'm chris manners. you're watching coping with covid-19. today, i'm speaking with the executive director of the sfmta. thank you and welcome to the show. >> thank you for having me. >> can we begin by talking about the services that have been suspended and there have been changes to the services that are still running? >> absolutely. we've had to make really significant changes to our services in response to covid-19. initially going down to as few as 17 routes. these are routes that people use to get to work or the hospital, grocery stores, really to make the most essential trips that are needed throughout this process. we've been fortunate over the last, say, five or six weeks, that our staffing levels have gotten better, and as we've increased our cleaning capacity, that we've been able to add some community services back. we've added a shuttle on pacific avenue, which is helping seniors get to grocery stores in chinatown. we've added a community inline bus in ingleside, and we've been adding more se