muni director julie kirschbaum is here.the face of crisis, we would be able to deliver a muni system that is faster, more frequent, more reliable, cleaner and safer than it has been in decades. who would have thought that muni would be the only government service that rose in voter esteem during the pandemic, with the highest public approval ratings that it has had since we started collecting data? who would have thought that we would be able to eliminate most delays in the subway? i mean, do you even remember what it was like taking the subway in 2018 or 19? it was awful. like, no longer is the train shuddering to a stop, and you're just stuck there in the tunnel for 15 minutes every week. we still have work to do, but what an extraordinary set of changes. who would have thought that in a time when montgomery station was at only 35% of■v pre-covid ridership, that we're hitting over 120% of pre-covid ridership on key lines like the 49 venice and the 22 fillmore. really extraordinary work, and it goes on our paratransit prog