. >> reporter: julie moss spoke to us from her home in new york making an emotional plea for help. >> all i'm focused on is helping my mom. i have to try to>> reporter: ju showing symptoms of coronavirus. she's a passenger onboard the "coral princess" docked in miami. >> we have people telling us that three ambulances showed up, potentially took other people on and my mom is still on the ship. i understand there's other people. there's other priorities. i just can't lose another parent today. >> reporter: sadly her dad died after contiami hospital after waiting four hours to be transferred off the ship. >> i don't know who makes the decisions. everybody says it's not my fault. >> reporter: they were on their dream cruise vacation, which started before the pandemic began. julie now begging anyone for help, even tweeting the mayor of miami. can you please help here? i need to help my mom get to a hospital. >> she does have underlying conditions, so it does make me more worried and this is just a replay of what happened to>>ed prce cruises several tim but they only told us this. it is ou