on the consumerwatch, julie watts ou aren't careful, once you've opened those holiday gifts, you will want to consider a few things before making a return. if you aren't careful, it could cost you. >> reporter: restocking fees, this is a charge not too much are happy about. >> i think that businesses should always keep the consumer in mind, and that's just a terrible experience. >> reporter: this holiday season, many retailers are charging 10 to 50 percent on returns. they say the reason they are charging so much is because' shoppers are making so many returns. >> consumers are really kind of in a return frenzy today and this cost retailers money. >> reporter: especially when items are opened. >> they have really low margins, they make very little profit on their products, usually. >> reporter: but they say that's not fair to consumers who just want to make a simple return. >> when you see fees that range up to a 25 percent, that is a rip off. >> reporter: currently there are no laws in california ta prevent retailers from charging these fees, but they do have to tell you about them.