my name again is juliet ellis. i want to thank you for the opportunity to come back again. no technical difficulties on our end today. we are here to provide you with further information regarding our community benefits program following last week's hearing. we have conveyed all our executive management, categorize our community benefit initiatives we have cataloged so

many staff members who have contributed to this effort from kelly all the way to danielle fitz to juliet ellis and general manager. i'd also like to take this opportunity to thank the commission for your direction and most importantly, our community leaders for all their contributions and direction on this project. this is really a team effort putting this together. first, i'd like to provide you an overview of our progress so an overview of our progress so far. in december of 2009, this commission directed staff to develop a community benefits policy. we retained san francisco consultants meriweather and williams and davids and associates communications to work with us to assess our existing community benefits initiative, research national best practices for community benefits initiative in other metropolitan areas and make recommendations regarding a comprehensive community benefits program. our consultants and staff interest viewed more than -- interviewed more than 30 internal and external stakeholders, did individual interviews, focus groups, a project website and comprehensive survey. we

my name again is juliet ellis. i want to thank you for the opportunity to come back again. no technical difficulties on our end today. we are here to provide you with further information regarding our community benefits program following last week's hearing. we have conveyed all our executive management, categorize our community benefit initiatives we have cataloged so far, and in respect -- in response to your request have prepared some ballpark estimates for categories that we will present to you today. our discussion last week highlighted the importance of one vital fact -- that all the benefits from our existing programs are mutually beneficial and really benefit us all. debris -- they are required to benefit the puc and our core mission, but they also benefit the communities we care about. we are most excited that the program will allow us to conduct our business and operations in a manner that will increasingly reflect our responsibility to local communities, regional communities, as well as reflect our commitment to being a good neighbor as well as taking care of our