ktvu's justin gray is live in washington, the president had to respond after facing growing criticism from within his own party. >> reporter: yeah, tori, the president says millions who got cancellation notices in the mail are owed an apology by him. he says even more than that, they deserve the ability to keep their current healthcare plans. >> if this letter makes more promise for us, that we don't need at this moment. >> the letter says due to the affordable care act gloria's health insurance care is cancelled. >> i don't know what is going to happen. >> they don't know who to trust. >> this came on us like a ton of bricks. >> i think it is fair to say the roll out has been rough so far. >> facing credit simple from them the president announced a change to the act allowing people who received those cancellation notices to keep their healthcare plans for one year after all. >> to those americans i hear you loud and clear, i said that i would do everything i can to fix this problem and today i am offering an idea to help do it. >> they scheduled a vote on friday, he says that won't c

as justin gray reports, medicare's own auditors can't explain how it's happening. >> reporter: the saying goes, nothing is certain but death and taxes. turns out it's not even certain the government will stop buying your prescriptions or paying for new doctor visits long after you're dead. >> this is lack of oversight. lack of transparency. >> reporter: we learned in 2011 the government paid out $23 million in medicare payments on behalf of people who were dead. the department's auditors discovered some of that is because of bad info on when people passed away. most comes down to improper claims filed by doctors and healthcare providers. big question, was there fraud? did providers file claims for people they knew were dead? according to this report and hundreds of cases it looks like that answer is yes. >> they'll send in a claim, see if it gets paid. if it works, send another one in. maybe the next month, 10, 15, 20 until they get caught. >> reporter: david williams with the taxpayer protection license says it's a small number of companies and doctors working the system. >> you have peo