what do you think of gary kamiya's charge that non-profits like to keep it the way it is? >> that's absolutely false. i mean nobody has spent more time than me trying to reduce crime in the tenderloin. the problem has been that the police allow activities to go on in the tenderloin that they don't allow in other neighborhoods. >> reporter: for their part, the police say they devote plenty of resources to the tenderloin, with frequent street patrols and a special unit housed here. but according to captain jason cherniss, the basic problems here are not law enforcement issues. >> public safety belongs to cooperation between the police and the community. if the environment is comfortable for drug dealers and drug trafficking, removing the drug dealer is only going to take that one drug dealer off he streets. but the environment still stands. >> reporter: meanwhile, san francisco is changing rapidly. other older, modest neighborhoods are gentrifying, with the poor residents moving out as prices rise. so far that hasn't happened to the tenderloin, which raises a thorny question