>> sorry, karen cliff. karen cliff. >> clerk: ma'am, i'm resetting your time, so please begin. >> sorry, i'm a retired social worker, so for more than 50 years have been concerned with providing and protecting basic human needs such as housing. this project does not provide sufficient affordable housing. i have been in district 9 for 34 years and have been lucky and don't have to move, i hope you could provide and protect affordable housing for those not so lucky in district 9. >> clerk: thank you for your comments. next speaker, please. >> hi there, my name is vicki. i'm born and raised in the mission district san francisco. from calle cuatro as well, former non-profit worker. one thing that hits me the most are things disappearing in the mission. from sunlight to working families to school children, it's really sad when i walk around, i don't see them any more. i wish people could see the mission i grew up in. also, i just am amazed that people don't know the impact of children, when you are doing a lot o

they resisted karen's efforts to insert herself into the case and told her as little as possible. didn't tell her about that drop of bonnie's blood at the top of the cliff she was very demanding. i think she felt with her police background, she should be privy to all the information we had. >> the troopers hated me because i just kept pushing and pushing. i wasn't about to give up. i was so fearful that things were being missed. >> reporter: tension grew. troopers rarely returned karen's calls, which compounded her belief the investigators didn't know what they were doing, unwilling to believe and unaware that they were doing a lot. >> we were talking to bonnie's friends and people she went to school with, people she worked with. anybody that had any connection at all with bonnie. we walked the same route that bonnie walked that day to see if anybody was around. talked to the paper girl. talked to people we saw jogging on the street. we would ride the bus, you know, for a week straight just to talk to all the people on the bus. >> reporter: for a week? >> yeah. to see if they saw anything, see if they heard anything. >> reporter: nobody heard anything.

cliff at the arc of the united states. thank you so much for today's panels. for steve goss and karen glen i was curious if you've taken a look at what's driving the lower di incident rate as well as the lower application levels that we've been seeing over the last few years, if there are any variables that you've ruled out and if you have any hypothesis for what is driving this. thank you. >> so, yes, we have looked quite a bit at it. it is still sort of a mystery to us. we've looked at things like is there geographic variation, is there a rural urban divide, are there differences by age groups. the answer is really no. it's down all across the board. so we don't know. if you guys have any great ideas, please let us know. >> we know much of the drop since the peak in 2010 which is just post the start of the recession, the drop has been steady from then. we were expecting some drop and we got some drop. but the degree of the decline, our applications were a little over 2 million in 2010, they are between 1.4 and 1.5 million now well which is below the level we had in 2007 at the peak