i was delighted to see my friend karen mann using an ipad to give her testimony today. as you know, from your real estate experience, big technology of the day back in our day was the memory card and a selectric typewriter. things have changed. things are, indeed, available, today that go to the issues -- >> what is your opinion on what he just said, too? >> well, i think that there are a couple of things that are incumbent on all of us and that we need to make sure change, and one of those is that lenders are held accountable for these appraisals and for the opinions and for their actions. we also need to make sure that people who are regulating this industry, who are the regulators coming in, are well versed and that we have a sufficient staff to take care of the problems that are coming and to make sure that what's happening in the appraisal business is well maintained and understood as they try to do their job. >> give me one second. can i agree with -- i'm not disagreeing with what you said. what i was saying is we all make mistakes. we did. congress did. and we ca