>> kasada avenue, wait... >> the exact address. >> kasada, 1280, my grandfather is uncomfortable he is like having asthma or something. >> so he is having breathing problems? >> yes. breathing problems. >> all right, thank you, and stay on the phone with me. don't hang up. i am going to go ahead and get a medic, but i need to know what is your name? >> jason. >> jason, thank you for calling are you with your grandfather? >> yes, and my mother. >> and your mother is there is too. >> how old is your grandfather? >> 70 something. does your mom speak english? >> only a little. >> okay. so a little bit. so he is in his 70s you are with him now, and is he awake? >> yes. he is awake. >> and he is breathing, correct? >> yes. >> jason, is he completely alert? >> he completely alert? >> is he responding to you or you asking you questions and he is answering you like he normally does. >> let me check. >> okay. >> go ahead. >> he can respond. >> he can or cannot. >> is that how he normally talks to you. >> yes. >> is he having a hard time speaking? >> let's celebrate that. [ applause ] >> so, now