kathryn brown reports for wjz. >> and i'm in -- i work here. i'm inside the store. in the office, with the door locked, by myself. but i'm scared and i want to get out of the mall. >> reporter: 911 calls came flooding in from shoppers and store employees, scared for their lives as a gunman opened fire at the mall. >> there's some somebody shooting up garden state plaza right now. i'm in the bathroom. >> okay. all right. stay on the phone with me, sweetheart. how many people are in the bathroom with you? >> three. >> are they in your store? >> yes. >> some begged for police to escort them out. others whispered in fear that they would become gunman richard shoot's mixture next target. >> we're trying to figure out what is the best way to exit. >> how many people are inside? >> there's three of us. >> i need you to stay in the stock room. don't leave. it's not safe to come out yet. >> reporter: the store manager heard the shots and came face to face with the gunman. it's a moment he'll never forget. >> to have somebody shooting shots like that. i ran into the location

it is kathryn brown reporting from new jersey. >> i work here and i'm in the storeroom. i'm scared i want to get out of the mall. >> reporter: the calls ca imin from shoppers and employees, scared for their lives as gunman opened fire at the garden state mall on monday. >> someone is shooting up the mall. >> someone is shooting up garden state plaza. i'm in the bathroom. stay on the phone with me. >> how many people in the bathroom with you. >> three. >> are they inner store? >> yes. >> some begged for the police to take them out. others whispered they would be the gunman's victim. >> how many people are inside. >> three of us. >> i need to you stay in the stock room, okay, don't leave. >> the store manager heard the shots and came face to face with the gunman. it is a moment he will never forget. >> to someone shoot like that it felt like wow. >> he manage he will have the flashbacks for a while especially when he hears loud noises. others echo that sentiment. it is hard. >> i know there was security before i never saw security like that. >> there is extra security in p