kathy crayton is director of cornell university school of industrial and labor relations. she says that a unionized workforce is more productive and safest for the employees. workers generally want to have and this is particularly with the starbucks workers. they want to have a say in their workforce, they don't want to be told what to do by a benevolent dictator. as howard schultz apparently thinks that he is. and i think the that what the american public should know is that the a unionized workforce is really a much better workforce, not just for the workers and for the employer also, and particularly beneficial in a civil society. so where there's a unionized workforce, we have a more equitable workforce where people of color do much better up to 20 percent better than their non union peers. where the gender gap is caught in half in a unionized workforce where there's higher productivity, higher retention rate, a safer workplace, a happier workplace. and then there's all these myriad of things that ripple out from that so that unionized workers generally give more to ch