. >> kathy pollack is 56 years old from washington, d.c.ed her hair style in ten years. so her daughter begged us to give her a brand-new style. let's take a listen to her story. >> nothing like a wanted poster to get what you want. and you did. you got it. carlin, i know you want this for your mom. tell us why. >> she -- both of her parents are sick so, she goes over at least twice a week to take care of them. and she takes care of us. and she never puts herself first. so she really deserves this. >> you're such a good daughter. are you ready for us to pamper you? >> i am so ready. thank you so much. this is so exciting. >> that's sweet. >> how sweet is that. her lovely daughter, carlin, is standing right there with her blindfold on. she's never looked lovelier. >> keep your blindfold on until we give you the green light. here is kathy pollack before. all right, kathy. let's see the new you! >> oh, my gosh! >> i love that hair style! oh, my gosh. >> carlin, are you ready? >> yeah. >> take off your blindfold and brace yourself. >> oh, my go