a retired dispatcher, kathy webb, was a call taking diaz, because she understands the human heart. kathy gave me a very high standard to live up to. i accept this award on behalf of all of the dispatchers in san francisco who train so selflessly. i also accept in memory of my friend, cheryl, and in memory of my beloved colleague and classmate, a dispatcher francine widely. again, thank you. [applause] i am so pleased to meet you. president chiu: colleagues, why do we now not move to general public comment? madam clerk? clerk calvillo: now is the time for the public to make, , without reference to the committee calendar. please note that public, is not allowed on those items which already been subject to public comment by a board committee. speakers seeking translation assistance will be about twice the time to testify, and if a member of the public would like to have a document displayed on the overhead projector, please states and remove the document when it should return to live coverage of the meeting. >> first speaker, please. >> [speaking foreign language] san francisco [speaki