. >> kathy wideman, an item, resolution to approve an emergency contract for security staffing with covenant aviation after a previous contractor failed to provide sufficient staffing levels. so i guess my first with question is, how did the original contractor even get the contract when they have insufficient staffing levels? >> good morning, chair cohen, kathy widener with the san francisco airport. the original company got the contract as part of a competitive process where they did submit and met qualifications that included the appropriate staffing levels. over the course of the contract, it's my understanding -- >> how long is the contract? >> i believe it was five years, i need to double check that. >> did they begin the engagement of the contract? >> yes, in the middle of a contract. >> there were some changes to their business plan, i don't know if it was financial or change of ownership, but we noticed a steady decline in the services that they provided. they, they were found to not have provided adequate staffing on at least 19 occasions, they failed three t.s.a. inspections, we f