staggering, breath-taking numbers, katty kay.barrassment. it's costing the lives of our vets. >> insult. >> we're asking them to go and fight and have been doing so since 2011. in incredibly dangerous wars. and then we're not doing them the courtesy when they return of giving them an appointment to try to get in to the system. >> think of the headlines, betwegene, that have been written through the years about the deaths in vietnam, the protests because of the deaths. 50,000, 55,000 deaths in vietnam. korea, about the same. all the stories about the deaths in iraq. about 5,000. the deaths in afghanistan. almost 2500. all those stories, all those headlines, all those pictures, all of those protests, all those hearings, all of that outrage, and all of those deaths up, they don't come close to equaling the number of people who have died waiting to get into the system. >> it's -- it's unimaginable. how can this have happened? how can this have happened? >> how difficult can it be? >> if you're not going to let people into it. it's ju