i would like to call lenosh candell, and also katy albright, and then i don't see beverly. >> beverly is stuck in traffic. hopefully she'll be here. >> supervisor sheehy: also on the list, shauna reeves. >> good morning, supervisor sheehy and ronen, thank you for scheduling the hearing and supervisor sheehy. honored to be the department that staffs the family violence council and honored to work with our tri chairs, and the family violence council is an example of a really successful interagency work group here in san francisco that's been able to identify system gaps and sometimes failures and improve the city's response to child abuse, domestic violence, and elder abuse. we'll be able to talked to about some of the achievements we have had in the past year and then just to echo your comments, supervisor sheehy about the diversity of our representation, i think we are one of the few councils to include our director karen roy is here, and really innovative programming happening at department of child support services to work with families experiencing domestic violence. so, example of

it was a hot spot, and secretary of state madeleine albright was very much aware of what was going on in the region. katie: she was. she managed the response and coordination with some of her foreign minister counterparts, and she held an almost daily conference call with these foreign ministers, and later termed it "conference call diplomacy" to help manage this conflict. they coordinated and works quite -- worked quite well together. and at the end of secretary's albright's tenure in january 2001, she and her conference call diplomacy counterparts gathered for dinner in paris to celebrate the end of her tenure, and she was presented with gifts, as it were. this spectacular russian porcelain set, copy said, was a gift by the russian foreign minister, igor egan off. as you can see, on each of the cups is the image of albright and her foreign minister counterparts. these include igor of russia, robin cook of the united kingdom, hubert mccain of france, josh got fisher of germany, lloyd axworthy of canada, and of italy. they didn't stop there with the faces. they dubbed these -- this group, matalin and her