special correspondent kavitha cardoza, with our partner "education week," filed this report from the for inour weekly segment, "makthe grade." >> reporter: calling janice jackson "new" to anything in chicago public schools isn't quite accurate... >> hi! >> should bow or curtsy? >> they all work! ( laughter ) >> reporter: jackson has deep roots in t system, starting as a toddler in head start. since then... >> i've been a student in c.p.s., a teacher, a principal, a district leader. and the one i think is most important is that role ofnt pare >> reporter: in january, she r as c.e.o. of chicago's school system. jackson recognized the importance of developing principal leaders early on. >> the media and hollywood portrays educators athese heroic leaders, and you have this one person who comes in and changes everything. and i thk that can happen, but it's not sustainable, right? i learned very quickly that it takes a team in order to be successful. >> reporter: jackson walks through george westinghouse college prep, one of the ost successful high schools in the state. she was foundingrin