francisco 911 office and thank you to her and keep our community safe and supported and please honor kaylee hillco. [applause] >> thank you supervisor mar. 10 years ago i saw an ad for the position of public safety dispatcher in the examiner. i was lucky to make it through the selection process and secure a seat in the academy but when i started that training program i had no idea what i was in for. everyday in that room is different and comes with its own challenges. team work is vital and i am proud to work with skilled and compassionate individuals who strive to do the best for the public safety partners and the citizens of san francisco everyday. we put our personal emotions aside and pull through intense situations together. the incidents mentioned by supervisor mar are no different. i may have been a voice in the chaos but i was assisted by numerous coworkers who were logging and forward critical information, make calls, notice the allied agencies of crucial updates and helping to dispatch fire and medical response along the way. dispatch is so often a thankless job. it means a lot to us to