. >> hi, my name is keith dennis, a member of the naacp. i would like to thank the council members for acting so quickly. i stated there needed to be a ramp on divisadero street between the two hospitals and they produced a curb cut within 2 weeks. my friend drove me to take a look at the city and i was surprised. you guys should give me a warning when you are going to do a thing like that because man [ laughter ] i had -- was so shocked and surprise. god bless you on that one. i really appreciate it. another comment i have to ask is, i go into establishments and there is not any access for people with disabilities. i want to know, do you produce a form that i can give them and say, hey, you know, we can make things a little bit better here. we can move some things, make things a little bit wider. we don't have to have so much stuff. you know, usually when i go into an establishment, i may get upset and i may choose not to say nothing because i don't want to offend anybody, but if there was a letter or something that i can give to them, say