steven pardy joins me from san francisco, permanente medical group at keizer permanente.nk you for joining me again. we just heard the catastrophic situation in l.a. county, the situation terrible across the state as you well know. you know, you help oversee some 21 hospitals, 4.5 million patients. what are you seeing on the ground there? >> yeah, it is very busy right now. we have over 3,000 hospitalized covid patients, 650 are in the icu, and it's time to put this to a stop. and the possiblization efforts for mass vaccination are critical right now. we're deeply involved with it. numerous other health systems are involved. and this is really going to take all hands on deck to put a stop to this pandemic. >> yeah, that's what i want to get to. the national vaccine rollout has been widely criticized as a disaster. your hospital system is part of a huge effort. your phone centers are overwhelmed with calls about the vaccine. i understand you don't have enough vaccine supply to meet demand, and you're not alone. the federal government expanded the list of people eligible, t