and hear from professional surfer, kelly slater. that has to be a good life. surfing for a living.s ,,,,,, people are saying a lot of good things about fios. it's the future, it's the best technology out there... but you know, the cable companies have been trying to scare people about our installations. so we thought we'd take you on some actual fios installations and you can see for yourself that it's a very smooth process. we do have to set up a piece of equipment -- it's about this big -- we can put it on the inside, we can put it on the outside... but i'll treat your home as if it's my own. i like that. [ dave ] from the moment you make your appointment, we're gonna fit it around your schedule. we're gonna come out and give you hands-on instructions on how to use your fios service. you're even gonna get a follow-up call from me, because verizon's not happy unless you're happy. i thought there would be this huge giant box and lots of hole drilling. i saw nothing! really, nothing. they made a nice thin slice right in the lawn and laid down the cable, and our lawn is just the way