kenny bruce.o when we have on the screen are our data we meet month low with our performance team. we have one tomorrow public works stat meeting we go over the so if you look back at the past years the environmental services requests we that year and stefshs orders00 in a perfect world we independent within 48 hours. so that's the graph you are looking at right now. thank you very much is the same data broken down in divisions. of the 178,000 requests received. you see most of them for street cleaning. 123,000. almost 31,000 for steamer. almost 20,000 for encampments. and 3800 for large items. ghaen it is another stat. just broken down by months in the years here. again, i think with the amount of service requests we receive on a daily, week low and monthly base our response time is good based on all the challenges we faced on the street. not as simple as pulling and up brushing up something. sometimes have you problems where it it is a homeless encampment we try to offer bags and brush up around