lives and broken hearts. >> one of the tragedies of the story that i hadn't known before is as kerry killinger was making these decisions to build on the mortgage lending and go down that path, lewd started writing these letters to kerry and others said the bank stating you shouldn't go down this road. this is a way to go. you need to get rid of all these loans. the culture change the bank now they were focused on being driven instead of the values of being a fair and caring and human and lou was upset about this but as you can imagine in 2005 he had been away from the bank for so long and when he shows up everyone is busy. it was a tragedy all around. >> what surprised you the most in your reporting and writing of this book? >> one of the things that continues to surprise me every day is the headline we are seeing of how much the regulators were able to get away with. it's astounding in this country that we have these gigantic financial institutions and even a smaller ones like we saw the huge collapse in on iowa and such little regulation leading happen to the crisis the regulators were so f